Order Tracking

Track your order.

Enter your tracking number below and we'll take you straight to the carrier's live status. Your tracking number is in your shipping confirmation email.

USPS

USPS

United States Postal Service

Most standard orders ship via USPS. Tracking numbers are usually 20-22 digits.

Open USPS tracking site ↗
FedEx

FedEx

Federal Express

Larger orders and bundles may ship via FedEx. Tracking numbers are usually 12-15 digits.

Open FedEx tracking site ↗
Can't find your tracking number?
Check your order confirmation email (subject line starts with "Your Shoelada order"). Still stuck? Our team will track it down for you.
Contact support →
Shipping, answered

Common questions

Orders placed before 2pm ET ship the same or next business day. You'll receive a shipping confirmation email with your tracking number as soon as it leaves our warehouse.

Most standard orders ship via USPS. Larger orders and some bundles ship via FedEx. Your confirmation email will tell you which carrier and include the matching tracking number.

Tracking can take 24-48 hours to show movement after a label is created, especially over weekends and holidays. If it hasn't updated after 3 business days, email us and we'll investigate.

US delivery is typically 3-7 business days after shipping, depending on your location and the carrier. Free shipping applies to orders over $44.99.

Still need a hand?

Email us your order number and we'll chase down your package personally.

Email support