Contact ShoeLada Team

Please contact is by email orders@theshoelada.com. We will make every effort to help you with your questions or needs. Please allow 24-72 hours for response as we have a high volume of emails coming in asking questions about restoration process and tracking inmformation. Please make sure that you download the Shop app for your tracking information. If you have needs to for returns or product replacment please follow the refund or replacement policy. You will go through REDO if you purchased the guarntee.